(REMOTE) - Assistant Account Manager

Location: Virtual (Customer Service)

• Manage and service insurance policyholders • Process policy changes, endorsements, and renewals • Prepare certificates of insurance • Handle client communications • Coordinate with underwriters and insurance carriers • Assist with claims management • Prepare insurance proposals • Handle billing and general customer service-related inquiries

• New business and renewal quoting

• Lead management

• Fluent in English • Excellent analytical and communication skills • Detail-oriented with strong organizational abilities • 2-3 years of customer service experience • Strong technology and computer skills • Eagerness to learn

• Paid time off and holidays • Christmas bonuses • Annual performance bonuses

• Current resume • Employment references